Shipping policy

Shipping Policy | Knee-Brace-Pro

To provide high-quality, professional-grade knee braces at an accessible price, we ship directly from our partner manufacturers’ warehouses located in US and internationally.

Processing and Shipping Times

Orders are processed within 24–48 business hours whenever possible.
Once prepared, packages are handed over to trusted carriers such as USPS, UPS, FedEx, Royal Mail, Australia Post, or equivalent partners depending on your location.
Average delivery times range from 5 to 15 business days, depending on the carrier and your shipping address.

Shipping Fees

Standard Tracked Shipping is FREE on orders over $35 (USA), £25 (UK) or A$50 (Australia).
For orders below these amounts, a flat shipping fee applies to cover professional packaging and delivery.

VIP Option – Secured Shipping

A VIP option is available at checkout, which includes:

Priority handling and expedited preparation, often under 24 hours,
Enhanced packaging and secure shipping,
Full insurance coverage in case of loss, theft or damage.

Order Tracking

As soon as your order is shipped, you will receive a tracking number allowing you to monitor the delivery status at any time.
Our customer support team remains available until your package is successfully delivered.